Blue Yonder Cognitive WMS – Unified FAQ

Cognitive WMS: Everything you need to know

Get answers on Blue Yonder's AI-driven warehouse management, SaaS migration, security, and user experience, all in one place.
This resource provides clear answers to the most common questions about our next-generation, AI-driven warehouse management solution. Learn how Cognitive WMS enhances efficiency through machine learning, supports seamless migration to SaaS, ensures data security, and delivers an intuitive user experience. Whether you’re exploring advanced slotting, robotics integration, or planning your upgrade path, this FAQ is your go-to guide for understanding the future of warehouse operations.

 

Allgemeine Informationen

What is Blue Yonder's cognitive warehouse management solution?
We designed Cognitive WMS as our next-generation warehouse management solution (WMS). It leverages artificial intelligence (AI) and machine learning (ML) to optimize warehouse operations, improve decision-making, and enhance overall efficiency. Unlike traditional systems that rely solely on static rules, our Cognitive WMS learns from your data to predict demand, optimize slotting, and orchestrate resources in real-time. It represents a shift from reactive execution to proactive, autonomous supply chain management.

Is cognitive WMS available for on-premise deployments?
Cognitive WMS is a SaaS-only solution. The advanced AI and machine learning capabilities require the computational power and scalability of the cloud to function effectively.

If you choose to remain on-premise, we will continue to support your operations with technical stack updates, security patches, and bug fixes. However, the AI-native features, such as advanced slotting agents and predictive resource orchestration, are exclusive to the SaaS environment. The only exception is the Warehouse Ops Agent (specifically for briefs and analysis), which is available for on-premise use.

What is included when we subscribe to cognitive WMS?
When you invest in Cognitive WMS, we deploy the full WMS stack. This includes:

  • Heritage functionality: All the robust WMS features you have relied on for years.
  • Embedded WES: Our Warehouse Execution System (WES), which includes the Tasking and Robotics Hub.
  • Resource orchestration: Tools to manage human and machine resources efficiently.
  • Work optimization: Logic to improve throughput and reduce travel time.

We also deploy optional functionalities, such as Warehouse Labor Management and AI-native features. You consume these optional services using monthly credits that are fungible across services. This allows you to apply value exactly where your specific warehouse needs it most.

How does this solution integrate with our existing automation and systems?
We built Cognitive WMS to drive interoperability. The platform integrates seamlessly with various automation providers, allowing us to orchestrate both human and machine resources toward single service level agreements (SLAs).

The embedded WES moves beyond simple integration to true orchestration. It improves throughput by leveraging automatic interleaving and consolidation opportunities. Furthermore, the platform connects easily with other Blue Yonder solutions—such as Yard Management and Transportation Management—to ensure end-to-end visibility and synchronized execution across your network.

Does the new AI functionality replace the rules we currently depend on?
No, the AI-native functionality in Cognitive WMS is additive. We have not removed any of the functionality or hard rules that your operations depend on today.

This approach puts you in control of your own pace of change. For example, you can choose to use the AI slotting agent in just one zone of a warehouse to test it, while maintaining standard rules elsewhere. Different warehouses in your network can move at different speeds based on their specific needs and complexity.

What version is required to access these cognitive features?
The majority of the agentic AI and cognitive features are available starting with the 2025.2 release of the SaaS WMS. If you are migrating from an older version, our upgrade scripts will guide your environment sequentially to this version to ensure data integrity and configuration retention.

Security and Data Privacy

How do you handle IP risks related to schema and metadata usage?
The data within Blue Yonder (BY) WMS and other BY offerings remains entirely within the secure boundaries of the BY platform. Both schema and metadata are part of our proprietary intellectual property and are handled with strict adherence to IP protection standards.

Is my data shared with other customers or used to train global models?
No. Your data is secure within the BY platform and is not shared. Each customer's data is fully isolated and accessible only to that customer. When machine learning (ML) models and agents are trained, they are trained on a per-customer basis using only the data available within your specific environment.

What is the consortium model for data sharing?
We do not use one customer's data to train a global model without explicit permission. If you choose to opt into a consortium model, only data from consenting customers is securely aggregated to build a shared, anonymized global model. This process ensures full compliance with data privacy, ownership, and intellectual property protection principles. If you do not opt in, your data remains isolated for your use only.

How secure is the platform for sensitive warehouse data?
We maintain rigorous security standards. The data resides strictly within the "four walls" of the BY platform for WMS and other offerings. Our security measures ensure that only you, the customer, have access to your data. For specific security protocols and certifications, please reach out to your account team for a detailed security blurb from our security team.

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