Racetrac

In convenience retail, warehouse execution directly affects store readiness. Distribution teams must coordinate replenishment across product categories with different handling requirements, from grocery and general merchandise to refrigerated and frozen items, while also managing high-volume beverage movement and time-sensitive store deliveries. As RaceTrac expanded, improving the speed and flexibility of warehouse processes became essential to keeping its stores supplied efficiently.

With Blue Yonder, RaceTrac moved toward a more configuration-driven environment and can now implement routine warehouse workflow updates much faster, reducing turnaround from roughly 30 days to about one week. 

“Perhaps one of the biggest things that stood out about Blue Yonder was the out-of-the-box capabilities and a lot of the processes that we were able to implement without having to do anything on the back end,” says Beverly.

Simplifying warehouse workflows for everyday users

RaceTrac’s legacy systems required users to move through multiple screens and processes to complete common distribution center activities, including allocation, replenishment preparation, picking coordination and shipping execution.

Blue Yonder WMS simplified how warehouse staff manage and complete everyday tasks. Automated allocation helps reduce manual preparation by organizing work before daily waves begin, giving teams a clearer path into replenishment, picking and shipping. Additionally, Racetrac’s warehouse floor activities can now be completed through significantly simpler interfaces. 

Shipping activities have also benefited from streamlined execution. Instead of repetitive manual interactions across separate processes, dispatch operations have become substantially more direct and efficient.

Optimizing labor planning and warehouse performance

RaceTrac also needed a better way to plan labor and evaluate warehouse performance. In its previous environment, managers relied on manual effort and customized reporting to understand work progress, staffing needs and productivity trends.

Blue Yonder WLM gives RaceTrac more structured insight into labor requirements and performance. Managers can use forecasts to estimate completion times for daily peaks, align staffing with expected workloads, and support transportation coordination. Industrial engineering teams can also evaluate workflows more consistently, using operational data to identify where processes can be improved.

“The Blue Yonder Warehouse Labor Management solution has allowed us to drive change to be more efficient in our warehouses. And it's allowed our engineers to say, ‘how can we change the way we work and how can we improve our processes?’ This is the driving force to make our customers happy,” says Beverly.

Building a foundation for continued innovation

Looking ahead, RaceTrac sees opportunities to use AI agents, automation and deeper integration across Blue Yonder solutions to improve ordering, anticipate recurring demand patterns and strengthen coordination between inventory planning and distribution activities.

RaceTrac has established a strong operational foundation capable of supporting continued growth, future automation initiatives, and ongoing innovation through Blue Yonder’s solutions.