Over the past few weeks, we’ve highlighted the need for updating supply chain warehouses. We’ve outlined the critical technologies to implement and the optimization opportunities that extend beyond the warehouse walls.
However, we haven’t discussed the one factor that can supercharge warehouse operations and efficiency: the warehouse workforce. The people who implement and collaborate across the supply chain to make AI solutions and other technologies work seamlessly.
AI solutions are powerful on their own, but they won’t revolutionize the way supply chains operate without the expertise and creativity of the workforce, especially those across the warehouse.
To ensure that your warehouse can get the best return on the technology solutions your company invests in, start with your workforce.
Focus on proactive opportunities to improve workflow
Workflow in the warehouse often prioritizes speed over efficiency. Quickly moving from task to task keeps the supply chain running, but it doesn’t always help your company reach its business goals. Opportunities to make proactive choices get overlooked. Strategic decisions about optimizing workflow are postponed until things are less busy.
Days will never really slow down. Companies must learn how to complete daily tasks while simultaneously identifying new opportunities. For example, if a piece of equipment fails mid-shift, AI solutions can immediately provide new workflows that can keep the warehouse on track. Or if there is backup in a certain area, managers don’t have to spend time figuring out who should work where. AI solutions will identify the most efficient way for your workforce to complete all necessary tasks.
The result is efficiency throughout the warehouse, of course. But it also allows each individual to do the work that matters most to them. They can focus on tasks that move the needle, rather than wasting time. And they can see the business impact of their time rather than feel like they spent an entire day falling behind. If the goal of your company is longevity in business and in your workforce, AI tools provide the necessary support.
