Surround Services is Blue Yonder’s post-go-live subscription services portfolio. It combines proactive support, AI-powered optimization and business insights to continuously improve solution performance, adapt to changing business needs and drive adoption, so your supply chain solutions keep delivering value long after go-live.
- AI and ML and data science expertise for every customer
AI/ML and data science expertise is further integrated into Surround Services support and continuous optimization. Every Surround Services customer now receives some level of AI/ML and data science expertise from Blue Yonder Services. - Surround Services continuous optimization
A flexible, capacity-based model for advancing AI/ML capabilities. Customers can direct contracted capacity toward model optimization, enhancement, expansion, extension and net-new model development as business priorities evolve. - Applied data science
A structured AI and ML maintenance and tuning program for customers who need one, including formal quarterly tuning exercises, experimentation, model assessment and data science-led exploration.